Tools4training and Plan-too are divisions of One Marketing Ltd.
These terms and conditions apply to all transactions on One Marketing Ltd sites.
Placing an order confirms your acceptance of these terms and conditions. Please read them carefully. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
One Marketing Ltd have made every effort to ensure the information this website is as accurate as possible, we do not accept responsibility for any loss or inconvenience sustained by you as a result of acting on the information provided.
We also reserve the right to make any adjustments to our pricing to take into account any increase in product costs or the imposition of any taxes or duties.
In the case of any back/special orders; once item(s) arrive in stock for you, we reserve the right to adjust pricing accordingly to account for any cost changes that may have taken place during this period, at this point, any price changes would then be notified prior to dispatch, so you can choose to proceed or cancel.
Making a purchase
We have tried to make online shopping as easy as possible, Just browse our online catalogue, and click on any items that you wish to buy to put them into the shopping cart. After you have finished your selection, click on “checkout” and you will be asked for a few details that we need to be able to complete the order.
Deleting items from your shopping cart:
If you have items in your shopping cart and need to delete any, simply click on the ‘shopping cart’ icon found at the top of the page. In your cart you will see a list of all items ordered. Here you can remove any items if you wish or amend the quantity.
Credit card payments:
We accept credit and debit card card payments via our secure on-line facility.
(1) We do not charge for any item until it is ready to ship (unless you use PayPal)
(2) Back-ordered items are not charged until they are shipped (extra shipping may apply)
(3) All prices shown include VAT and are subject to change without notice. E. & E. O.
Shipping And Handling
Details of postage and or shipping charges are shown on the product pages and at the checkout.
For international destinations our system still calculates costs, but due to restrictions placed by many carriers regarding size and weight of packages, charges can vary by location, in which case we will contact you prior to dispatch to agree any changes in delivery cost.
Generally most orders are shipped with Royal Mail, large or heavy packages will ship with a courier such as Parcel Force or FedEx.
Orders are usually dispatched within 2 working days (Mon-Fri).
We aim to process all orders as they arrive, meaning first class or special/courier services are treated exactly the same, it is just that Special / Courier services give quicker delivery times once shipped.
Please note that Regular Royal Mail services are not time guaranteed and whilst they can normally be expected to arrive within a couple of days.
If for any reason your order has not arrived within the expected time, simply drop us an email or call us and we will do what we can to help rectify the issue.
If your item is not in stock, we will contact you to either back order the item or offer an alternative.
If an item needs to be ordered and you do not wish to proceed we will simply request an e-mail to confirm your cancellation.
For orders made from the UK or the European Union, VAT at the prevailing rate is included in all our prices.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
One Marketing Ltd will not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service